This Privacy Policy explains how I collect, use, and protect your personal data when you use my website,
www.automatetoelevate.com, or engage with my services. I am committed to protecting your data and complying with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
If you have any questions about this Privacy Policy or how I handle your data, please contact me via the contact form.
While you browse my website, I may automatically collect information through analytics tools, including HighLevel's internal analytics tool and Google Analytics. This data may include:
- Your IP address.
- Browser details (e.g., Safari, Chrome, Firefox).
- The time you spend on pages of my website, your page views, and navigation paths.
- The number of times you visit my website.
- Time zone settings and other technology on the devices you use to access my website.
This information is used to:
- Analyze how you interact with my website to monitor its performance.
- Protect my business and website from misuse.
- Deliver relevant website content and advertisements.
- Understand the effectiveness of my marketing efforts.
For details about how these analytics tools collect and process your data, please refer to their respective privacy policies:
Google Analytics: Google Privacy Policy
HighLevel: HighLevel Privacy Policy
Data Provided by You
If you make a purchase, subscribe to my mailing list, or contact me, I may collect the following:
- Your name and email address.
- Your business address (for invoicing and tax purposes).
I use this data to:
- Process transactions, manage communication, and deliver the services you’ve requested
- Send newsletters or updates if you’ve subscribed.
I may receive data about you from third parties, such as:
- Analytics providers: Google Analytics (based outside the UK and EU).
- Advertising networks: Platforms like Facebook (based outside the UK and EU).
- Payment processors: Stripe and PayPal (both based outside the UK and EU).
I do not collect sensitive data such as race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health information, genetic or biometric data, or criminal convictions/offenses.
While using my website
While you are on my website, I may collect information about you, such as your IP address, details about your browser (i.e. Safari, Chrome, Firefox), the amount of time you spend on the pages of my website, the page views and navigation paths, details about the number of times you use my website, time zone settings and other technology on the devices you use to access my website.
The source of this data is from the analytics tracking feature in HighLevel and Google Analytics. I process this data to analyze your use of my website to monitor and protect my business and website, to deliver relevant website content and advertisement to you, and to understand the effectiveness of my advertising.
I do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and
biometric data. I also do not collect any information about criminal convictions or offenses.
If you like me to remove your information from my mailing list, please contact me via the contact form and request your information to be removed.
If you have purchased any of my products
When you purchase a product, I collect your name and email address to process your order, send confirmations, and provide support. I use Stripe for collecting payments. I do not store any payment details locally – it is all handled on Stripe's platform.
If you have purchased any of my services
I collect your name, email address, and business address to deliver the services you’ve requested, communicate with you, and issue invoices. I collect your name, email address, and business address to deliver the services you’ve requested, communicate with you, and issue invoices. I collect payments via Stripe.
If you have purchased any of my courses
When you enroll in any of my courses, I will collect the following data from you (which will be stored on the training platform that I use, HighLevel): your name, email address, and business name. The payment of the course, is collected via Stripe and the payment details are stored on the Stripe platform only.
Your email address and name will be stored on the platform I use, HighLevel. I use this information to contact you via HighLevel for the purposes of sending you emails. You will not be added to any other email lists within HighLevel or elsewhere unless you subscribe yourself to them. I will never share your personal data with any third party for their own marketing purposes. You can ask me to stop sending you emails at any time by following the opt-out links in my emails sent to you, or you can contact me using the contact form.
- Provide Access and Services: Manage your access to my website and deliver the products or services you’ve purchased or requested.
- Communicate with You: Respond to your inquiries, send important updates, and provide support for services you’re using.
- Personalise Your Experience: Tailor my website, services, and communications to better meet your needs.
- Send Marketing Communications: Send newsletters, special offers, or other updates if you’ve subscribed. You can unsubscribe at any time using the link in my emails or by contacting me.
- Comply with Legal Obligations: Fulfil my legal and regulatory requirements, such as tax and record-keeping laws in the UK.
- Improve My Business: Analyse website usage and feedback to make improvements to my services, website, and marketing efforts.
- You have made a purchase or requested information about my products or services.
- You have explicitly agreed to receive marketing communications.
Your personal data is stored on secure servers provided by trusted third-party platforms that I use to run my business, such as:
- Stripe: For payment processing.
- HighLevel: For customer relationship management and email communications.
- NameHero: For email hosting.
These providers are required to comply with GDPR/UK GDPR and maintain robust security standards.
I retain your personal data only for as long as necessary to fulfil the purposes outlined in the "How I Use Your Data" section or to comply with legal obligations. Specific retention periods include:
- Tax and Accounting Records: Retained for six years as required by UK law.
- Marketing Communications: Retained until you unsubscribe or request deletion.
- Website Analytics: Retained for up to two years to monitor and improve my website.
I have implemented appropriate security measures to protect your personal data from loss, misuse, and unauthorised access. These measures include:
- Using third-party tools with encryption and access controls
- Limiting access to personal data to those who need it for business purposes.
- Regularly updating software to reduce security risks.
Some of your personal data may be stored or transferred outside of the UK or EEA. I take reasonable steps to work with service providers who demonstrate compliance with GDPR/UK GDPR. These steps include:
- Using providers that rely on Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by GDPR/UK GDPR.
- Partnering with US-based providers who participate in recognised frameworks like the EU-US Data Privacy Framework, where applicable
- Right to Access: You can request a copy of the personal data I hold about you.
- Right to Rectification: You can ask me to correct inaccurate or incomplete data.
- Right to Erasure: You can request that I delete your personal data (also known as the "right to be forgotten"), subject to legal or contractual obligations.
- Right to Restrict Processing: You can ask me to suspend the processing of your personal data under certain circumstances.
- Right to Data Portability: You can request a copy of your data in a commonly used format to transfer it elsewhere.
- Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If I rely on your consent for processing, you can withdraw it at any time.
To exercise any of these rights, please contact me via the contact form. I may need to request proof of identity to confirm your rights.
You don't have to pay a fee to access your personal data or to exercise any of the other rights, and I will comply with your request as soon as administratively possible. However, I may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, and I may reserve my right to refuse to comply with your request in these circumstances.
I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data or to exercise any of the other rights.
I'll do my very best to respond to all legitimate requests within 30 days of receiving the request. If for any reason, it will take me longer than 30 days (if your request is particularly complex or you have made several requests), I will notify you in advance of the expiration of the 30 days.
If you are unhappy with how I collect or process your data, you can lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection. Visit their website at https://ico.org.uk for more information. However, I would appreciate the opportunity to resolve your concerns first, so please contact me directly via the contact form.
A cookie is a piece of information that is stored on your computer's hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what type of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to allow all cookies (including essential cookies), you may not be able to access all or parts of my site.
Before cookies are placed on your device, you will see a cookie banner requesting your consent. By continuing to use this website, you agree to the use of cookies as outlined in this policy. You can withdraw your consent at any time by adjusting your browser settings.
I use cookies to:
- Ensure the website functions correctly and securely.
- Track usage patterns and improve the performance of my website.
- Provide features and functionality based on your preferences.
- Analyse traffic using tools like Google Analytics and HighLevel analytics to understand user behaviour and improve services.
- Strictly Necessary Cookies: Essential for the website to function. These cannot be disabled.
- Performance Cookies: Help me understand how visitors use the site (e.g., pages visited, errors encountered).
- Functionality Cookies: Remember your preferences (e.g., language or region) to provide enhanced features.
- Analytics Cookies: Used by Google Analytics to collect anonymous data about site usage, including IP address, browser type, and time spent on pages.
By your continued use of this website, www.automatetoelevate.com, you consent to my use of cookies as outlined in this policy. You can disable cookies through your browser settings, but doing so may affect your browsing experience and the performance of this site. For more information, refer to your browser’s help section or contact me.
You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, please note that refusing cookies may result in some parts of the website becoming inaccessible or not functioning properly.
I use analytics tools, including Google Analytics and HighLevel's internal analytics, to track website performance and understand user behaviour. These tools collect information such as your IP address, browser type, time spent on pages, and navigation paths.
This data helps me improve my website and ensure it meets the needs of visitors. Some of this data may be transferred outside the UK/EEA, but I take steps to ensure compliance with UK GDPR/EU GDPR through providers using Standard Contractual Clauses (SCCs) or equivalent safeguards.
You can manage your cookie preferences to disable analytics cookies at any time via your browser settings or my cookie banner.
Under the GDPR, you have the right to request access to:
- Access personal data I hold about you.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your personal data, subject to legal or contractual obligations.
- Restrict or object to the processing of your personal data.
- Receive a copy of your data in a commonly used format for transfer to another organisation.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact me via the contact form on my website. I will respond to your request within 30 days.
If you have questions about my site or this Privacy Policy, please get in touch with me at [email protected]. Please ensure that your query is clear, mainly if it is a request for information about the data I hold about you (under the section “What rights do you have over your data”).
I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Updated versions will be posted on this website, with the "Last Updated" date clearly indicated.
Last updated: November 25, 2024
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